Terms of Service, Returns & Privacy Policy

TERMS OF SERVICE

OVERVIEW

This website (“site”) is operated by Go Wild Webs Ltd (Company Registration Number 09193675) of registered office 12 John Prince’s Street, London, W1G 0JR, trading as for the Ageless. Throughout the site, the terms “we”, “us” and “our” refer to for the Ageless (https://www.fortheageless.com/).

for the Ageless offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service”, which includes the sale of anti-aging supplements, and you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), and our Refund Policy and our Privacy & Cookie Policy, and any other additional terms and conditions and policies referenced herein and/or available by hyperlink, all of which are incorporated in these Terms.

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and in the event you purchase products from us, you will contract with us pursuant to these Terms. If you do not agree to these Terms, then you may not access the website or use any of our services.

Any new features or tools which are added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

1.1. By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or 18 years old, whichever is the greater.

1.2. Access to our site is free of charge.

1.3. It is your responsibility to make any and all arrangements necessary in order to access our site.

1.4. Access to our site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue our site (or any part of it) at any time and without notice. We will not be liable to you in any way if our site (or any part of it) is unavailable at any time and for any period.

1.5. Use of our site is subject to these Terms. Please ensure that you have read them carefully and that you understand them.

1.6. These Terms do not apply to customers purchasing products in the course of business. If you are a business, please contact us to discuss and agree terms before placing an order.

1.7. The products advertised on the site are intended for sale to persons dealing as consumers and are not for re-sale.

1.8. You may not use our products or services for any illegal or unauthorised purpose nor may you, in the use of the Service, breach any laws in your jurisdiction (including, but not limited to, copyright laws).

1.9. The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under UK and other copyright laws, and is the property of for the Ageless. The collective work includes works that are licensed to for the Ageless. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with for the Ageless or purchasing for the Ageless products.

1.10. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with for the Ageless or to purchase for the Ageless products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by for the Ageless. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

1.11. You must not transmit any worms or viruses or any code of a destructive nature.
A breach of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

2.1. We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

2.2. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

2.3. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

3.1. As a reseller of anti-aging supplements, for the Ageless does not offer medical advice; all information is supplied on an educational basis and cannot be considered an adequate substitute for the advice and guidance of medical professionals. All translations are offered on a best effort basis but no warranty is given as to their accuracy. Any opinions stated are not necessarily those of for the Ageless. The statements and products featured on the website are not intended to diagnose, prevent, treat, or cure any disease. The statements featured have not been evaluated by any regulator or licensing authority in any jurisdiction and are not medical advice. If you have any medical concerns, you should consult the appropriate medical or clinical professional.

3.2. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

3.3. We may correct any error appearing in the website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

3.4. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

4.1. Prices for our products are subject to change without notice.

4.2. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4.3. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

5.1. Our products are made available non-exclusively online through the site. We may have limited quantities of products and in any event we cannot guarantee that any product will be in stock. In the event a product you order is out-of-stock, we will notify you and offer you the option of either selecting an alternative product or cancelling your order. All orders placed are subject to return or exchange only according to our Return Policy.

5.2. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

5.3 Where appropriate, you may be required to select the required volume or quantity of the product you are purchasing.

5.4. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We have made every effort to display as accurately as possible the colours and images of the products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We have made every effort to depict as realistically as possible the shapes and relative sizes of the products that appear at the store. We cannot guarantee that your perception of the shape and size of the products in these images will match your perception of the shape and size of the actual products.

5.5 Minor changes may, from time to time, be made to certain Goods between your Order being placed and Us processing that Order and dispatching the Goods, for example, to reflect changes in relevant laws and regulatory requirements, or to address particular technical or security issues. Any such changes will not affect any main characteristics of the Goods and will not normally affect your use of those Goods. However, if any change is made that would affect your use of the Goods, suitable information will be provided to you.

5.6. You accept full liability for the use of all products supplied by for the Ageless. You confirm you will only use the products under the guidance of a medical professional. You accept that you are responsible for complying with all importation requirements to your country of residence. You understand that certain products may not be available in your jurisdiction because they are prohibited by law.

5.7. You may order products from the website by submitting a completed order form through the check-out procedure. Our site will guide you through the ordering process. Before submitting your order, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it.

5.8. We will confirm dispatch of your order by e-mail to the address you have given and at that point a contract is formed between us. We will also e-mail you to confirm a dispatch date. For the avoidance of doubt, no part of our site constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that we may, at our sole discretion, accept. Our acknowledgement of receipt of your order does not mean that we have accepted it. Our acceptance is indicated by us sending you a dispatch confirmation by e-mail. Only once we have sent you an order dispatch confirmation will there be a legally binding contract between us and you.

5.9. If, during the order process, you provide us with incorrect or incomplete information, please contact us as soon as possible. If we are unable to process your order due to incorrect or incomplete information, we will contact you to ask to correct it. If you do not give us the accurate or complete information within a reasonable time of our request, we will cancel your order and treat the contract as being at an end. If we incur any costs as a result of your incorrect or incomplete information, we may pass those costs on to you.

5.10. Order confirmations shall contain the following information:

5.10.1. your order number;

5.10.2. confirmation of the Goods ordered including full details of the main characteristics of those Goods;

5.10.3. fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery and other additional charges.

5.11. In the unlikely event that we do not accept or cannot fulfil your order for any reason, we will explain why in writing. No payment will be taken under normal circumstances. If we have taken payment any such sums will be refunded to you as soon as possible and in any event within THIRTY (30) days, less our dispatch and delivery fees and costs.

5.12. The price of the product excludes any applicable value added tax and the cost of delivery. You will have to pay delivery charges as quoted on the site at the time you place your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order. Payment shall be made by one of the payment methods specified at the time you place your order. Although every care is taken in the quality of content on this site, there may occasionally be errors and items may be priced incorrectly at the time you order them. In this happens, clause 5.14 below will apply.

5.13. All prices are checked by us before we accept your order. In the unlikely event that we have shown incorrect pricing information, we will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your order, we will simply charge you the lower amount and continue processing your order. If the correct price is higher, we will give you the option to purchase the products at the correct price or to cancel your order (or the affected part of it). We will not proceed with processing your order in this case until you respond. If we do not receive a response from you within fourteen (14) days, we will treat your order as cancelled and notify you of this in writing.

5.14. In the event that the price of products you have ordered changes between your order being placed and us processing that order and taking payment, you will be charged the price shown on our site at the time of placing your order.

5.15. We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be of the essence. If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges. If there is an error or any other delivery problem in respect of the products ordered, you must notify us by e-mail within the timescales given in clauses 5.22 and 5.23 below respectively. We will not be liable for any loss or damage if you fail to do this.

5.16. You may receive some or all of your order direct from a manufacturer or distributors whose products we list on our site. We do this to ensure that we are consistently offering the right products to you at the right prices. This means that you may receive a multi-product order in separate packages on multiple delivery dates. This does not affect your rights and obligations under, and the procedures set out in, clauses 5.17, 5.22, 5.23 and 5.25 below and in our Refunds Policy.
5.17. If we are unable to deliver the products on the delivery date, the following will apply:

5.17.1. if no one is available at your delivery address to receive the products and the products cannot be posted through your letterbox, we will leave a delivery note explaining how to rearrange delivery or where to collect the package;

5.17.2. if you do not collect the package or rearrange delivery within seven (7) days, we will contact you to ask you how you wish to proceed. If we cannot contact you or arrange redelivery or collection, we will treat the contract as cancelled and recover the package. If this happens, you will be refunded the purchase price of the products themselves, but not the cost of delivery. We may also bill you for any reasonable additional cost that we incur in recovering the package.

5.18. Delivery shall be deemed complete and the responsibility for the products will pass to you once we have delivered the products to the delivery address, including, where relevant, any alternative address, you have provided.

5.19. Ownership of the products passes to you once we have received payment in full of all sums due (including any applicable delivery charges).

5.20. When ordering items from outside of England, they may be subject to customs processing and additional charges from your country, state or province of origin. By deciding to order from abroad you assume these charges, whatever they may be. for the Ageless is not responsible for these charges and does not need to provide any information about them.

5.21. for the Ageless is not held responsible for any losses in the mail or through our delivery supplier, unless you requested and purchased an insured service, in which case clause 5.24 below shall apply.

5.22. You have the statutory right to cancel your order at any time within fourteen (14) days of placing your order by e-mailing us at order@fortheageless.com, in which case we will provide you with a full refund. Should you cancel your order after we have dispatched the products to you, then you must first return the products to us before we will refund you, and we will deduct from your refund a reasonable fee for dispatch and delivery of the product. Please contact us at order@fortheageless.com quoting your order number, and we will provide you with instructions so that you can return the products to us.

5.23. If for the Ageless has shipped the wrong products or products have arrived in a damaged condition, the package and products must be returned to for the Ageless for inspection within THIRTY (30) days of the dispatch date. Please contact us at orders@fortheageless.com quoting your order number, and we will provide you with instructions so that you can return the products to us. In the event we find that we are at fault, we will offer you the choice of either a refund or a replacement product.

5.24. for the Ageless will only ‘guarantee’ a delivery if you have requested and purchased an insured method of delivery. Under such circumstances, for the Ageless will re-send a second package at no additional charge. To qualify for a second free dispatch, you must inform for the Ageless at orders@fortheageless.com within twenty-one (21) days of the dispatch date that you have not received our package. We reserve the right to reasonably investigate cases of non-receipt with yourself and the relevant postage and delivery supplier.

5.25. Subject to clause 5.26 below, we operate a Returns Policy, which you should read before placing an order with us. In addition to your rights in clauses 5.22 and 5.23 above, once an order has been dispatched you may return the ordered products within THIRTY (30) days of purchase. To be accepted, returned products must be unopened with seals intact and in a good, unopened, sealed, re-saleable condition, with proof of purchase. If an item has been used/opened, we cannot accept a return due to potential denaturing of the product. If a return is agreed, a Product Credit Note will be issued, (less charges for dispatch). To return goods please contact us via email at orders@fortheageless.com quoting your order number, and we will provide you with instructions so that you can return the products to us.

5.26. Only regular priced items may be refunded, unfortunately sale items cannot be refunded (with the exception of your statutory cancellation rights in clause 5.22 above, which apply to all products).

5.27. All products on our website are legal in the United Kingdom. We cannot provide any information on the legality of a product in any other country. You accept the responsibility to inform yourself about local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at for the Ageless you accept all responsibilities regarding the legality of the products that will be shipped to you and you indemnify and hold harmless for the Ageless in relation to any financial liabilities that may arise as a result of a breach of local laws or regulations, including (without limitation) costs, professional fees, penalties and fines.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

6.1. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or delivery address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

6.2. You agree to provide current, complete and accurate purchase and account information for all purchases made at our online store. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6.3. For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

7.1. We may provide you with access to third-party tools and applications via our site over which we neither monitor nor have any control nor input.

7.2. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of such third-party tools and applications (whether they are optional or not).

7.3. Any use by you of such tools or applications available on or via the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve the terms applicable to such tools and applications (if any) as are provided by the relevant third-party provider(s).

7.4. We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

8.1. Certain content, products and services available via our Service may include materials from third-parties.

8.2. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

8.3. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

9.1. If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you assign absolutely and exclusively all intellectual property rights in such comments to us, and you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain your confidentiality in relation to any such comments; (2) to pay compensation for any such comments; or (3) to respond to any such comments.

9.2. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or breaches our or any other person’s intellectual property rights or these Terms.

9.3. You agree that your comments will not breach the rights of any third-party, including copyright, trademark, privacy, or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy & Cookie Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

11.1. Occasionally there may be information on our site or relating to the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any such errors, inaccuracies or omissions, and to change or update information or cancel orders if any information we provide relating to the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

11.2. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service, or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, state or national regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

13.1. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

13.2. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

13.3. You agree that from time to time we may remove the service for indefinite periods of time or cancel the Service at any time, without notice to you.

13.4. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

13.5. In no case shall for the Ageless, Go Wild Webs Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, medical condition, illness, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the total sum paid by you to for the Ageless in the twelve (12) month period preceding commencement of your claim.

SECTION 14 - INDEMNIFICATION

14.1. You agree to indemnify, defend and hold harmless for the Ageless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable professional legal fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or due to or arising from your breach of any law or the rights of a third-party.

14.2. We only supply products for domestic and private use by consumers. We make no warranty or representation that the products are fit for commercial, business or industrial use of any kind (including resale). We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.

14.3. Nothing in these Terms seeks to limit or exclude our liability for death or personal injury caused by our negligence (including that of our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.

14.4. Nothing in these Terms seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer (if you are in the United Kingdom) to your local Citizens Advice Bureau or Trading Standards Office.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

16.1. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

16.2. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

16.3. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate our contract with you at any time without notice, in which case you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

SECTION 17 - GENERAL PROVISIONS

17.1. The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.2. These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

17.3. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

17.4. We will not be liable for any failure or delay in performing our obligations where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond our reasonable control.

17.5. We may transfer (assign) our obligations and rights under these Terms (and under the Contract, as applicable) to a third party (this may happen, for example, if we sell our business). If this occurs, you will be informed by us in writing. Your rights under these Terms will not be affected and our obligations under these Terms will be transferred to the third party who will remain bound by them.

17.6. You may not transfer (assign) your obligations and rights under these Terms (and under the contract, as applicable) without our express written permission.

17.7. The contract is between you and us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms.

17.8. If any of the provisions of these Terms are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms. The remainder of these Terms shall be valid and enforceable.

17.9. No failure or delay by us in exercising any of our rights under these Terms means that we have waived that right, and no waiver by us of a breach of any provision of these Terms means that we will waive any subsequent breach of the same or any other provision.

17.10. We may revise these Terms from time to time in response to changes in relevant laws and other regulatory requirements.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with English law.

SECTION 19 - CHANGES TO TERMS OF SERVICE

19.1. You can review the most current version of the Terms at any time at this page.

19.2. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms should be sent to our Service Compliance Officer at contact@fortheageless.com or by mail at
for the Ageless (operated by Go Wild Webs Ltd.)
[Re: Service Compliance Officer]
12 John Prince's Street
London W1G 0JR
United Kingdom

 

RETURNS POLICY

1. Returns

1.1. You have the statutory right to cancel your order at any time within fourteen (14) days of placing your order by e-mailing us at order@fortheageless.com, in which case we will provide you with a full refund. Should you cancel your order after we have dispatched the products to you, then you must first return the products to us before we will refund you, and we will deduct from your refund a reasonable fee for dispatch and delivery of the product. Please contact us at order@fortheageless.com quoting your order number, and we will provide you with instructions so that you can return the products to us.

1.2. If for the Ageless has shipped the wrong products or products have arrived in a damaged condition, the package and products must be returned to for the Ageless for inspection within THIRTY (30) days of the dispatch date. Please contact us at orders@fortheageless.com quoting your order number, and we will provide you with instructions so that you can return the products to us. In the event we find that we are at fault, we will offer you the choice of either a refund or a replacement product.

1.3. In addition to your rights in paragraphs 1.1 and 1.2, once an order has been dispatched you may return the ordered products within THIRTY (30) days of purchase. To be accepted, returned products must be unopened with seals intact and in a good, unopened, sealed, re-saleable condition, with proof of purchase. If an item has been used/opened, we cannot accept a return due to potential denaturing of the product. If a return is agreed, a Product Credit Note will be issued, (less charges for dispatch). To return goods please contact us via email at orders@fortheageless.com quoting your order number, and we will provide you with instructions so that you can return the products to us.

2. Refunds (if applicable)

2.1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2.2. If your return is approved, then your refund will be processed, and credit will automatically be applied to your original method of payment, within a certain amount of days (less any agreed deductions as per section 1 of this Policy above).

3. Late or missing refunds (if applicable)

3.1. If you haven’t received a refund yet, first check your bank account again.
Then contact your payment provider and (if different) your bank, as it may take some time before your refund is officially cleared in your account.



3.2. If you’ve taken these steps and you still have not received your refund, please contact us by e-mail at orders@fortheageless.com.

4. Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded (with the exception of your statutory cancellation rights in paragraph 1.1 above, which apply to all products).

5. Dispatch

5.1. You will be responsible for paying for your own postage and packing costs when returning your item, and these costs are strictly non-refundable. Our returns address will be provided to you by e-mail along with a returns number, when you contact us. If you receive a refund, the cost of return shipping will be deducted from your refund.

5.2. If you are ordering an item that is over FIFTY POUNDS (£50.00) in value, you should consider using a secure, trackable delivery or courier service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

 

PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

1.1. When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

1.2. When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

1.3. E-mail marketing (if applicable): With your permission, we may send you e-mails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

2.1. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you tacitly give us your consent to our collecting the relevant data about you and using it for the specific purpose of your transaction only or for marketing or other reasons relevant to our business.

2.2. By purchasing goods through for the Ageless you agree both to our Terms and to receiving e-mail marketing and marketing information using other methods of communication.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@fortheageless.com or mailing us at:

for the Ageless (operated by Go Wild Webs Ltd.)
12 John Prince's Street
London W1G 0JR
United Kingdom

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you breach our Terms.

You may also write to our Data Controller at the above address with a Subject Access Request, in which case we reserve the right to charge you a reasonable fee for providing a copy of the personal data we hold about you.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

5.1. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

5.2. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

5.3. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

5.4. Remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

5.5. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under the laws of the United States.

5.6. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy & Cookie Policy or our Terms.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read and familiarise yourself with their privacy statements prior to visiting those sites and using third-party services.

SECTION 6 - SECURITY

6.1. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

6.2. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site, or you are at least 18 years old, whichever is the greater.

SECTION 9 - CHANGES TO THIS POLICY

9.1. We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

9.2. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer by e-mail: contact@fortheageless.com or by mail at:

for the Ageless (operated by Go Wild Webs Ltd.)
[Re: Privacy Compliance Officer]
12 John Prince's Street
London W1G 0JR
United Kingdom