Shipping rates

Guaranteed delivery

Free Ageless gift
  • We dispatch Monday to Friday at 12:30 pm from our certified organic warehouse in Northampton. All orders are tracked and signed for via Royal Mail Tracked 24™ or Special Delivery Guaranteed 1pm™.
  • DHL Express is available for international orders to ensure a speedy delivery.
  • Orders are prepared at our certified organic warehouse in Northampton, one of the few in the UK approved by the Soil Association, DEFRA, and EU standards.
  • UK orders over £199 receive free gifts, with extra tiers at £299, £399 and £499 (see checkout for details). Gift options for international orders may vary by country.
  • All orders are processed in £ (GBP) and include VAT. For non-UK orders, the 20% VAT is removed at checkout.

United Kingdom, Guernsey, Isle of Man, Jersey

Same-day dispatch Monday to Friday until 12.30 pm

£3.99 - 1st Class Tracked Delivery* (for orders up to £34.99)
* Royal Mail Tracked 24™

Free 1st Class Tracked Delivery* (for orders £35.00 and up)
* Royal Mail Tracked 24™

Free Priority Delivery** + Free Gift (for orders £199.00 and up)
** Royal Mail Special Delivery Guaranteed 1pm™ (working days only).

Europe (excluding Italy, Greece and Switzerland)

Same-day dispatch Monday to Friday until 12.30 pm GMT

£9.99 - Tracked Delivery*** (for orders up to £199)

Free Tracked Delivery*** (for orders £199 and up)

£30 - DHL Express (recommended)

*** International Tracked Royal Mail & Delivery Partners (depends on the country).

United States

Same-day dispatch Monday to Friday until 12.30 pm GMT

£30 - DHL Express duties prepaid (no extra fees on delivery)

£60 - DHL Express duties prepaid (remote area) (no extra fees on delivery)

All US orders are sent Delivered Duty Paid (DDP). This means that import duties, taxes and customs charges are shown and collected at checkout, so there are no surprise fees to pay when your parcel arrives.

Rest of the World (including Italy, Greece and Switzerland)

Same-day dispatch Monday to Friday until 12.30 pm GMT

£19.99 Tracked Delivery*** (for orders up to £199)

Free Tracked Delivery*** (orders £199 and up)

£30 - DHL Express (recommended)

£60 - DHL Express remote areas

*** International Tracked Royal Mail & Delivery Partners (depends on the country).

Australia, New Zealand, Bosnia & Herzegovina and Belarus

Same-day dispatch Monday to Friday until 12.30 pm GMT

£19.99 Tracked Delivery*** (for orders up to £299)

Free Tracked Delivery*** (orders £299 and up)

£30 - DHL Express (recommended)

£60 - DHL Express remote areas

*** International Tracked Royal Mail & Delivery Partners (depends on the country).

Customs fees for international orders

For most destinations outside the UK, your country may charge import duties, local taxes or customs fees when the parcel arrives. These charges are your responsibility and must be paid directly to your local delivery or customs authority. We do not cover these fees and cannot predict the amount, as each country has its own rules.

United States exception: All orders to the USA are shipped Delivered Duty Paid (DDP) with DHL Express. Import duties and taxes are automatically calculated and collected at checkout, so there are no additional customs fees on delivery.

VAT automatically removed at checkout

All international orders (including the EU, Jersey and Guernsey) are VAT-free. We automatically reduce UK VAT (20%) at checkout once you enter your shipping address.

CBD products outside the UK

We comply with UK export laws and the import regulations of each destination.

As ingestible CBD is banned or tightly restricted in many countries, we do not send CBD products to locations where they are not allowed.

CBD orders will not be fulfilled to the following countries: Belgium, Germany, Italy, Spain, Slovakia, the United States, Canada, the UAE, Saudi Arabia, Qatar, Singapore, Hong Kong/China, Japan, Indonesia, and several Latin American nations including Ecuador, Bolivia, Venezuela, Guyana, and Suriname. This list is not exhaustive. If your address falls within a restricted region, any CBD items will be automatically cancelled and refunded, and they will not be dispatched.

By placing a CBD order, you confirm it is legal at your address, that you hold any licence or prescription required, and that you accept responsibility for parcels that are returned, delayed, seized or destroyed by customs. We can only refund the product cost (excluding shipping) if the items are returned to us in their original, unopened condition.

All other supplements, herbs and skincare products are unaffected by these rules and can still be shipped internationally.

All shipping rates above are subject to revision. We can make special arrangements if needed. Contact us for any queries.

Last updated: 16 September 2025.