Contact us

Contact us

Customer care is what we care about most. We offer free one-to-one recommendations and dedicate most of our time to looking after our customers.

For customer service or 1-1 support call us on +44 (0) 20 8191 8621 Monday-Friday, 9am-5pm. If the line is busy, please leave a message and we'll call you back as soon as we can.

Customer service is also available via email at If you have a query regarding an existing order, specify your name and order number. You can also request a callback.

You can also chat with us from 9am to 5pm using the chat function featured at the bottom right of each page of our website.

For press queries please use

Business and marketing queries: As a small family venture we have no capacity to accept unsolicited marketing calls and we do not respond to unsolicited marketing emails.
Please note we do not accept any type of guest posts.

We respond to customer queries within 24 hours every day of the week.

Thanks for getting in touch with us - we love questions, suggestions & feedback!

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